Practice Doctors
Dr Sarojini Nair
Dr Shamima Jahan
Dr Salman Ali
Dr Anna Biedrzycka
Dr Bernadette Pasaporte-Ponce
Dr Barri Phatarfod
Dr Pearl Wang (on Maternity Leave)

Fees and Billing Information

All services performed at this practice are MIXED BILLING. Please see below:

Dr Sarojini Nair – Bulk Billing for Pensioners,HCC holders and children 16yo below (existing patients only) from 10-3:45pm and Private billing from 4pm onwards. Private Billing for new and walk in patients Weekdays and Saturdays.

Dr Shamima Jahan – Bulk Billing for Pensioners and HCC holder and children 16yo below (existing patients only). Private Billing for new and walk in patients. Mon to Friday.

Dr Salman Ali – Bulk Billing (Mon-Fri)

Dr Anna Biedrzycka – Private Billing

Dr Bernadette Pasaporte-Ponce- Bulk Billing (Thursdays only)

Dr Barri Phatarfod– Bulk Billing (LOCUM-will work when needed)

Private Fees-Medicare & Non Medicare holders are as follows:

Standard Consult : $90
Longer Consult: $120
Prolonged Consult: $150
Cervical Test: $150 Female GPs only
Skin Checks: $150
Walk In & New Patients: $90 – $150 (Depending on length of consultation) Weekdays
Walk in & New Patients: $120 (Saturdays)
Iron Infusion: $160 (No medicare rebate) Dr Ali only
Implanon Insertion: $160 (No medicare rebate) Dr Ali only
All other fees are displayed at Reception

Due to confidentiality our GP’s may not be contacted via telephone during practice opening hours. However, staff can take your message and you can expect a return call as soon as the GP is free. Emergency telephone calls will always be put through to the GP immediately.

Email is not a preferred mode of contact, please book online or call the practice if you wish to make an appointment on 02 96993311

Your personal health information is collected and used directly in association with your health care. It is a confidential document and it is the policy of this practice to maintain the security of medical records at all times. We will ensure that your information is only available to authorised staff or seek your permission before disclosing it to any third party.

If you have any concerns about your health information privacy, please let your doctor or reception staff know

All test results are strictly confidential. In order to protect your health and privacy, our receptionists are not authorised to give results to patients in person or over the telephone.

Your GP will advise you at the time of testing when the results will be available and you can make a booking to get your test results from your GP. All urgent results will be followed up with the patient directly.

Monday to Friday 8am to 11.45am

Saturday 9am to 11.45am

Practice Services

• Antenatal Shared Care
• Adolescent & Children Health
• On-Site Pathology
• ECG-(LAVERTY)
• Women’s Health
• Cervical Screening
• Sexual Health
• Men’s Health
• Mental Health
• Skin Checks and Minor Procedure
• Pregnancy Testing
• Referrals
• Vaccinations
• Travel Vaccinations
• Covid Vaccinations
• Child Immunisations


Independent Allied Health Partners providing services in-house

• Physiotherapy
• Podiatry
• Psychologist
• Dentist

Due to confidentiality our GP’s may not be contacted via telephone during practice opening hours.

However, staff can certainly take a message and you can expect a return telephone call when the GP is free.

Emergency telephone calls will always be put through to the GP immediately.

Our practice, in providing healthcare, we consider and respects patients’ rights. Patients can access our services regardless of their identity, bio diversity, disabilities or impairment, beliefs, their religious and cultural background.

If you have had a negative experience when visiting our surgery, we would like to know. Please discuss it with your doctor or to one of our staff. You may also post or hand in a letter to us.

All complaints are taken seriously and you can remain anonymous if you wish.

Complaints can also be made to the:

NSW Health Care Complaints Commission
Locked Mail Bag 18
Strawberry Hills NSW 2012
1800 043 159 (Toll Free)
Email: [email protected]

Appointments

All appointments can be made online via HOTDOC. Emergencies will always be given priority and our reception staff will attempt to notify you of any delays to your appointment.

We will try to give walk in patients a same day appointment. If this is not possible and you would like to wait for a GP, we will inform you if GP can fit you in and this will be billed privately.

Longer consultations are available upon request.

Telehealth – all Telehealth (phone only) are bulk billed (with valid Medicare card) provided the patient has seen one of our GP’s at least once a year.

Care outside opening hours

If you require care outside the normal opening hours, please contact the National Home doctor service at 13SICK (or 13 7425).

Home visits

Home visits are booked at GP’s discretion and only available to regular elderly patients of this practice.

Management of your Personal Health Information

In complying with Privacy Act 1998,your personal health information is collected and used directly in association with your health care. It is a confidential document and it is the policy of this practice to maintain the security of medical records at all times. We will ensure that your information is only available to authorised staff or seek your permission before disclosing it to any third party.
If you have any concerns about your health information privacy,please let your doctor or reception staff know.

If you require care outside the normal opening hours, please contact the National Home Doctor Service at 13SICK (or 13 7425)

Home visits are booked at the doctor’s discretion and only available to regular elderly patients of this practice.

Please ring the clinic if you require more information about the costs of travel vaccinations

Our practice is committed to providing you with the best preventative care possible. The Nurse will seek your permission to be included on our reminder system. If you do not wish to be part of this system, please let your doctor or staff know.